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service is always efficient
work completed on time
Good quality and service
As before very good service
Fault repaired satisfactorily but carcould have been cleaned better
quality job done
Helpful staff and work carried out satisfactorily. Had to leave the car all day for a software update, which was slightly annoying.
Very good service from start to finish. Loan car was clean and tidy and the same model as mine.
Andrew offered an excellent service prompt accurate and very effecient
Didnt update the service history on the vehicles computer!
This visit was to correct a cosmetic issue that was caused by the sub contract valet company who were permitted to correct the issue without supervision from BaronsBarons service pricing is excessive compared to other BMW centres!!
See 5 stars above
Everything was done quickly, I was kept informed and the car was returned clean and ready to go. The price was also reasonable.
Friendly, open and let me know what they can and can't do for me
Excellent staff who are knowledgable to deal with issues and questions.
Barons do not have adequate servicing facilities, they have too much work
Done on time, no hassle, car collected and returned pleasantly
Will have to go back for balance of work
Could have been a little more welcoming when I arrived.
Pro-active call to check an item, which we agreed to exclude this time. Collection and return included.
Car was ready on time and nice and clean
Easy to book service time slot.Work was completed in a timely way and issues resolved.
given the above, they returned he car to me, it was clean and tidy.
Call centre booking error was corrected without fuss on my arrival at Hindhead and my car serviced and valeted to my complete satisfaction while I waited.
A brake sensor, fitted by Barons in January, had broken (probably because it was not fitted properly). I was only told about this when I came to collect. I was then offered a free re-fit (re-booking etc etc). It should just have been re-fiited then!
Quality band helpfulness
Kept informed at every stage. Options outlined helpfully
Very pleased. The salesman was very professional and always knew the answers to my questions and extremely helpful throughout the whole experience.
I was given an excellent service by Jon Thorne and his colleagues who explained all the features of the car to me and generally were very helpful.