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About Barons Hindhead

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

service is always efficient

Service

work completed on time

Service

Good quality and service

Service

As before very good service

Service

Fault repaired satisfactorily but carcould have been cleaned better

Service

quality job done

Service

Helpful staff and work carried out satisfactorily. Had to leave the car all day for a software update, which was slightly annoying.

Service

Very good service from start to finish. Loan car was clean and tidy and the same model as mine.

Service

see above

Service

Andrew offered an excellent service prompt accurate and very effecient

Service

Didn’t update the service history on the vehicles computer!

Service

No problems.

Service

This visit was to correct a cosmetic issue that was caused by the sub contract valet company who were permitted to correct the issue without supervision from BaronsBarons service pricing is excessive compared to other BMW centres!!

Service

See 5 stars above

Service

Everything was done quickly, I was kept informed and the car was returned clean and ready to go. The price was also reasonable.

Service

Friendly, open and let me know what they can and can't do for me

Service

Excellent staff who are knowledgable to deal with issues and questions.

Service

Barons do not have adequate servicing facilities, they have too much work

Service

Done on time, no hassle, car collected and returned pleasantly

Service

Will have to go back for balance of work

Service

Could have been a little more welcoming when I arrived.

Service

Pro-active call to check an item, which we agreed to exclude this time. Collection and return included.

Service

Car was ready on time and nice and clean

Service

Easy to book service time slot.Work was completed in a timely way and issues resolved.

Service

given the above, they returned he car to me, it was clean and tidy.

Service

Call centre booking error was corrected without fuss on my arrival at Hindhead and my car serviced and valeted to my complete satisfaction while I waited.

Service

A brake sensor, fitted by Barons in January, had broken (probably because it was not fitted properly). I was only told about this when I came to collect. I was then offered a free re-fit (re-booking etc etc). It should just have been re-fiited then!

Service

Quality band helpfulness

Service

Kept informed at every stage. Options outlined helpfully

Sales

Very pleased. The salesman was very professional and always knew the answers to my questions and extremely helpful throughout the whole experience.

Sales

I was given an excellent service by Jon Thorne and his colleagues who explained all the features of the car to me and generally were very helpful.