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About Barons Hindhead

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Booking system was smooth and easy. Job completed easily and well.

Service

Just excellent!

Service

As always the engineering work was carried out faultlessly. In additions the Covid-19 precautions were excellent and were a relief to me as this was the first time I had been anywhere since March.

Service

Service completed quickly and at short notice

Service

They did what was needed

Service

It was a simple service but carried out well.

Service

Service experienced fully met my expectations

Service

Recall, well handled, and timely.

Service

Ordered replacement part for my 2007 BMW 6 series from Germany very quickly.

Service

Would have been higher but the valet of car Post service was not up to standard, interior not wiped down, and outside finish could have been better...

Service

Has never failed to be interested in your problem and accurate with estimates. This is important in an industry where " extras " are so often presented after the work commences .

Service

work done as promised on time

Service

Barons reminded me in plenty of time that my car was due for an MOT and minor service. Sent me information and discussed how I should deliver the vehicle. Explained the scope and price of the work before starting. All undertaken as planned.

Service

I have always received prompt service and personal attention. I would like to thank Laura at Barons Hindhead for her full support during the servicing of all my cars.

Service

Car was looked after and the service centre staff were very friendly and very helpful and the car was given back to me clean even though I had only booked in for an MOT. Great service Thank You.

Service

Polite customer service and good explanation from the staff about my MOT

Service

Very happy with the service centre at Hindhead

Service

A great service by the sales team. Swiftly organised a test drive of the exact model in question and then found us a suitable car with our preferred specification. Communication was excellent every step of the way.

Service

Hpful.polite well organised to manage social distancing

Service

Great stuff

Service

Timely and efficient customer service

Service

All went very smoothly.

Service

I was greeted nicely, well looked after, well informed and the work was carried out quickly and efficiently.

Service

Always a pleasure dealing with this service centre

Service

The service and health check were through and detailed with a clear written report of the checks carried out. No problems found and we're on the way to the first MOT in about 6 weeks time.

Service

Always a good feeling knowing your car is being serviced by quality staff

Service

The video feedback from Jason was precise, informative and welcome, coming from the technician who actually serviced my car.

Service

Very thorough.

Service

Because I was completely satisfied

Service

Barons are always efficient, punctual & friendly. Socially distancing & other measures currently needed were observed.

Service

All fine with MOT

Service

Excellent

Service

Helpful Anne informative as well as setting and keeping my expectations in line with what was going on - including a recall check

Service

Good experience

Service

I was updated all the way along

Sales

Seamless transaction from ordering to delivery.

Sales

Ben Foster, was really good in keeping me in the loop with estimated delivery and arranging test drives.

Sales

Staff very attentive and knowledgable.

Sales

Great customer journey, in these difficult times.

Sales

Sales met my requirements to the letter. Delivery as scheduled and to spec.

Sales

Again Jon Thorne was fabulous to deal with

Sales

Excellent Sales Executive who understood my needs and found me the right car (Verity Bowley)

Sales

Barons have always looked after me over many years, even with changes to personal I still feel like a valued customer - I have been dealing with Barons for over 35 years