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The after sales manager organised the service with pick ups and drop offs.. I do miss the coffee
I very pleased with way the showroom was set out with COVID in mind, very clean & modern looking, overall very good ??
Excellent service and good technical explanation
The check in, hire can and collection were all smooth. I was contacted by the service person to query a tyre replacement which was good as it saved me unnecessary outlay.
The staff are polite and the customer waiting area is ideal for me to work while I wait.
Efficient courteous staff
Again can't fault
I am happy that my car was serviced as required by the service schedule.
Welcoming and knowledgeable staff who are a pleasure to deal with
Good customer service at new facility
Booking is easy and appointment for brake pad replacement rapid
Did what was required.
My first time at Hindhead BMW. Initial impression at the front desk was courteous and professional. Whilst my car was on the premises for after sales remedial work I was kept informed of progress throughout.
Good personal service
Easy and efficient
Have had lots of BMW cars and found them to be reliable. Have always been pleased with Hindhead BMW
Nothing went wrong
Car serviced while I waited, which was exactly as originally requested. Completed in a very acceptable timescale
Because I think you are always very helpful . Will recommend you to my friends and neighbours
work carried out as required and staff very pleasant
Easy to deal with. Pricing as agreed.
Provided the issue with my power boot has been resolved I am completely satisfied. Time will tell!
Early appontment, efficient operation, vg staff, reasonable charge, complentary car extremely welcome
They were efficient and polite
Took care of all the cars needs. No fuss just quality workmanship.
Friendly , efficient and understood my needs. Highlighted full range of features to ensure that opportunities were not missed that would meet my requirements.
No hassle. No pressured sales people. Just straight talking professional people.
Best service from any BMW Centre i have had. Ben and the team bent over backwards to make sure everything was great and even picked me up from the IOW ferry to bring me to the dealership.
Pleased with the car though the sat nav wasn't initially working so I had come back. But it was sorted quickly and efficiently.
The salesman, Lee Middlemiss was excellent He knew his stuff and we had no silly haggling on prices that is the norm, in my experience, when buying cars
Lee was very helpful throughout the process and made remote purchase and delivery run smoothly
Excellent service and communication channels. So helpful and presentation of my car first class
I got the car i wanted at a great price
Apart from all what s going on all over world They all. done there best To get my car to me asap
Verity was amazing. She was so friendly and helpful and I felt like she was genuinely as excited as me about my new car purchase.
Both Chris and Ben provided and excellent service.
Helpful sales rep George Gill at Hindhead
Extremely professional, listening to my needs and requirements and meeting my expectations.
First car purchased under new owners and on a new site and covid ! , and I'm bored shitless with all the restrictions, so under the circumstances and my irritation, Chris Laycock was excellent